Privacy Policy - Abomax Pay!

Last updated: August 3, 2026

Introduction

Abomax Pay! ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our payment services, website, and related products.

By using Abomax Pay! services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect several types of information to provide and improve our services:

Personal Data

While using our services, we may ask you to provide certain personally identifiable information, including but not limited to:

Full name and business name
Email address and phone number
Business registration documents
Mobile money account details and payment information
Government-issued identification (for KYC compliance)
Address and proof of residence

Usage Data

We automatically collect information about how you interact with our platform, including:

Transaction history and amounts
IP address and browser type
Device information and operating system
Pages visited and time spent on our platform
Cookies and tracking technologies

How We Use Your Information

We use collected information for the following purposes:

To process transactions and maintain accounts
To verify your identity and prevent fraud
To comply with legal and regulatory obligations
To improve our platform and user experience
To communicate with you about service updates and support
To send marketing communications (with your consent)

Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

We use the following types of cookies:

Essential Cookies: Required for the platform to function properly
Analytics Cookies: Help us understand how users interact with our platform
Preference Cookies: Remember your settings and preferences
Marketing Cookies: Used to deliver relevant advertisements

Data Sharing and Disclosure

We may share your information with:

Payment processors and financial institutions to complete transactions
Regulatory authorities and law enforcement as required by law
Third-party service providers who assist in our operations
Business partners with your consent

We do not sell your personal information to third parties.

Data Security

We implement industry-standard security measures including 256-bit SSL encryption, two-factor authentication, and regular security reviews to protect your data. However, no method of transmission over the Internet is 100% secure.

Data Retention

We retain your personal information for as long as necessary to provide services and comply with legal obligations (typically 5-7 years after account closure).

Your Rights (GDPR & Data Protection)

If you are in the European Economic Area, Uganda, or Kenya, you have the following rights:

Right to Access: Request copies of your personal data
Right to Rectification: Request correction of inaccurate data
Right to Erasure: Request deletion of your data
Right to Restrict Processing: Object to processing of your data
Right to Data Portability: Transfer your data to another service
Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at privacy@abomaxpay.com.

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from minors.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: privacy@abomaxpay.com
Phone: +256 764 005 395 / +256 748 546 372
Address: Plot 300011, Tororo, Uganda